What If the Bot Learns on Its Own? AI That Evolves with Your Business
Imagine having an assistant that not only responds to your customers, but with every conversation becomes smarter, faster, and more useful. That assistant already exists, and it’s called artificial intelligence (AI). But not just any AI. We’re talking about bots that learn on their own, evolve as your business grows, and adapt to new user […]
Why Do Customers Hate Waiting? Strategies to Reduce Service Response Times
We live in the age of immediacy. Customers expect fast, efficient, and frictionless responses. However, waiting time remains one of the main causes of dissatisfaction in the customer experience. A study shows that 60% of consumers would switch brands if they receive slow service. Beyond functionality, there is also an emotional factor: when a customer […]