Transforming the Educational Experience: Discovering the Power of Chatbots in Universities
In an increasingly digitized world, customer service plays an important role in customer satisfaction and retention. At Sagicc, we understand the importance of providing an exceptional experience to all educational communities at every touchpoint. That’s why we’ve incorporated a revolutionary tool into our customer service arsenal: Chatbots. What are chatbots? According to Google, artificial intelligence […]
How AI (Artificial Intelligence) is redefining roles in Customer Service in 2024
Artificial Intelligence (AI) has revolutionized the way we operate at Sagicc, from production to customer service. From recommendation algorithms that personalize the customer experience to data analysis systems that optimize our daily work. Artificial Intelligence (AI) is a set of technologies that enable computers to perform a variety of advanced functions, including the ability to […]