In an environment where customer experience defines business success, Sagicc has positioned itself as a key platform in the digital transformation of customer service.
Thanks to its focus on automation, omnichannel capabilities, and artificial intelligence, Sagicc has optimized processes, improved operational efficiency, and strengthened customer loyalty.
Its impact has not gone unnoticed, and it has stood out for its role in the evolution of customer experience, positioning itself as an innovative solution for companies across all industries.
The Colombian platform competing with Zendesk and Freshdesk
Sagicc’s international recognition has reached Forbes Colombia, where it was highlighted as a platform competing with industry giants such as Zendesk and Freshdesk. The article emphasizes how Sagicc has differentiated itself with a robust and accessible technological offering, designed to improve customer experience through omnichannel communication and automation. Its growth proves that Latin American companies can innovate and deliver world-class solutions on a global scale.
Read the full story at: Forbes – Sagicc and its competition with CX giants
Sagicc among the best digital tools for SMEs
Colombia’s Ministry of Information and Communication Technologies (MinTIC) included Sagicc in its list of recommended digital tools for micro, small, and medium-sized enterprises (SMEs) to work online. This recognition highlights Sagicc’s ease of use and its ability to optimize customer service, helping companies manage interactions efficiently and in a centralized way. With digitalization as a key pillar of business growth, Sagicc positions itself as an essential solution for SMEs looking to strengthen customer communication.
Read more about this here: MinTIC – Top digital tools
Sagicc’s technology improves customer management
The economic newspaper La República highlighted Sagicc’s growth as an innovative software focused on optimizing customer experience. In its article, it emphasizes how the Colombian platform uses advanced technology to improve interaction management, enabling companies to automate processes, reduce wait times, and strengthen customer loyalty. Sagicc’s ability to adapt to different industries and its constant technological innovations have made it a benchmark in the customer service market.
Discover more details at: La República – Sagicc and its impact on customer service
Sagicc’s recognition reflects its impact on the digital transformation of Customer Experience. With advanced technology, flexibility, and an innovative vision, the platform continues to position itself as one of the best solutions for companies looking to optimize their customer service. If you want to discover how Sagicc can help your business, visit our website and enhance your customer service with the best technology.